Write to us. A person answers.

For anything about an order, a return or a product, email us. Include your order reference if you have one so we can look it up straight away.

Support email

admin@khivora.com

We reply within one business day, Monday to Friday.

Order reference

Your order reference looks like ord_ followed by letters and numbers. It is on the confirmation page and on the order page.

Track order

Policies

Shipping, returns and refunds are described in our policies:

• Shipping policy
• Returns and refunds
• Terms of service